is run by Sensational Systems Limited. We're a UK company and we're registered for Value Added Tax (VAT). We have to charge VAT to some but not all of our customers. VAT is complicated(!), so here's a quick guide to who has to pay VAT and who doesn't.

As of 2021-01-01, we no longer charge VAT for EU customers. Customers in the EU will still pay VAT, but this will now be collected by FedEx on import.

We charge VAT to: 

  • All UK customers, individuals or companies

We DON'T charge VAT to:

  • All individuals and companies outside of the UK. You will pay VAT to FedEx on import into your country.